Partnerships — DMC & TMC

Cross-border travel partnerships, with East Africa on the ground

We are a Nairobi-based Destination Management Company for international tour operators and travel agencies, and a Travel Management Company for corporates and NGOs who need travel handled properly on the ground.

Two ways to work with us

DMC and TMC partnerships

Whether you are bringing clients to Africa or managing business travel for your organisation, we become the local team you never had to hire.

DMC Partnership

Destination Management

For international tour operators, travel agencies and OTAs who bring clients to Kenya, Tanzania, Uganda, Rwanda and the wider East African region. We handle the ground so you can sell the trip.

What we take on
  • Airport meet and greet for your clients
  • Ground transport, guides and game drives
  • Lodge and camp bookings at agent rates
  • Domestic and regional flights
  • Park fees, permits and conservancy arrangements
  • 24/7 in-country duty officer
  • Emergency response for stranded or unwell guests
Who this fits

Operators running 20 to 500 clients per year into East Africa who want a reliable local partner and a single invoice in USD or KES.

TMC Partnership

Travel Management

For corporates, NGOs, faith organisations and professional firms who need travel booked, tracked and reported properly for their staff. We act as your external travel department.

What we take on
  • Corporate flight bookings at negotiated fares
  • Hotel and apartment programmes with corporate rates
  • Ground transfers for staff and visiting guests
  • Travel insurance, visas and documentation
  • Monthly consolidated invoicing and spend reports
  • Travel policy support and duty of care tracking
  • Named account manager for the whole programme
Who this fits

Organisations with 10 to 200 travelling staff, plus field teams, conference delegations and donor-funded programmes.

Zetta partnerships team in Nairobi
Why partner with Zetta

Local, licensed, and on the phone when it matters

On the ground in Nairobi

Real people in a real office. We can walk into an embassy, drive to JKIA, and knock on a lodge door the same day.

One invoice, clear rates

Net rates agreed up front. One consolidated invoice in KES or USD, no hidden markups between you and us.

Registered and insured

Fully registered in Kenya. Public liability cover, licensed drivers, insured vehicles, vetted guides.

A named account manager

Not a shared inbox. One officer owns your file, knows your clients, and answers your calls directly.

What we handle

Full ground services across East Africa

Airport Services

Fast-track, meet and greet, VIP lounge, and reliable pickups at JKIA, Wilson, Mombasa and regional hubs.

Ground Transport

Sedans, Land Cruisers, safari minivans and coaches. Vetted drivers, insured fleet, GPS tracked.

Safari Operations

Guides, game drives, park fees, conservancy permits and camp logistics in Kenya, Tanzania, Uganda and Rwanda.

Lodges and Camps

Agent rates at 4-star lodges, luxury tented camps and boutique properties across East Africa.

Visa and Documentation

Visa submissions, eVisa handling, travel insurance and documentation for your travellers.

Event and Group Travel

Conference logistics, delegate handling, incentive trips, retreats and pilgrimages.

Duty Officer 24/7

A phone that answers at 2am. Flight changes, medical emergencies, and any crisis on the ground.

Reporting and Invoicing

Monthly spend reports, traveller tracking, and consolidated invoicing for corporate accounts.

Getting started

Four steps to a partnership

1
Introduction call

We learn about your clients, your volumes and the way you like to work. 30 minutes on a call or in person.

2
Rate agreement

You get a net rate sheet for transport, lodges and services. Valid for a season, agreed in writing.

3
Trial booking

One booking, no commitment beyond that trip. You see how we handle a real client end to end.

4
Ongoing programme

If the trial works, we open a credit line, assign an account manager and start quoting on everything.

Start a partnership conversation

Tell us about your organisation and what you need on the ground. We reply within one working day with a short proposal and a rate sheet.

Prefer to talk first?

Call our partnerships desk directly. No form, no waiting.